Shipping + Handling
UK Standard Shipping Method £6
Your parcel is shipped with DPD and will arrive within 3 working days. Once your order has been processed you will receive your tracking information via email address provided. All items are sent tracked and can be traced.
Our delivery companies will sometimes allow customers to leave the parcel in a safe place (if the customers is aware they will not be home during the delivery time) if you select to leave the parcel in a safe place and the parcel is to go missing we are NOT held responsible for this. If your have not received your parcel within 14 days of placing your order it is your responsibility to contact Bella Diosa so we can raise a dispute with our couriers. Bella Diosa will not be held liable for missing parcels after 14 days have lapsed.
UK Next Day Shipping Method £8
Your parcel is shipped with DPD and will arrive the next day if ordered before 12 noon, if after 12 noon it will go out the following day. Please note Saturday & Sunday are NOT classed as working days. Once your order has been processed you will receive your tracking information via email address provided. All items are sent tracked and can be traced.
Our delivery companies will sometimes allow customers to leave the parcel in a safe place (if the customers is aware they will not be home during the delivery time) if you select to leave the parcel in a safe place and the parcel is to go missing we are NOT held responsible for this. If your have not received your parcel within 14 days of placing your order it is your responsibility to contact Bella Diosa so we can raise a dispute with our couriers. We will not be held liable for missing parcels after 14 days have lapsed.
World wide Shipping available on all items. DHL Express service is used on all International orders. Brexit Shopping Regulations. You the buyer hold the cost of import customs & duties by the delivery of goods from the UK. Please check the amount you will need to pay prior to placing your order for the country you reside in.
For international orders you the buyer must notify us the Seller within three calendar weeks of none receipt of the items in order to make a claim within DHL timescales. Anything after this date we will not be held liable.
Declining customs charges or not paying them within the timescales required by DHL will result in you being charged for duplicate shipping costs & our import charges.
Click & Collects MUST be collected within 7 days of purchase